Last updated: 08/01/2023
Remo Inc. is committed to ensuring digital accessibility for people with disabilities. We continually strive to improve the user experience for everyone and apply relevant accessibility standards. Our goal is to make our website, https://remo.com (the "Website"), as inclusive as possible and easy to use for all users, including those with sensory, cognitive and mobility impairments.
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. Our aim is to ensure that the Website aligns with WCAG 2.1 level AA standards to the maximum extent feasible.
Measures Taken
To uphold this, we have taken several steps to enhance our website's usability for all users:
Please be aware that our efforts to maintain accessibility and usability are ongoing. We understand that there are many different ways that individuals interact with the web and thus, should you encounter any accessibility barriers on our Website, we want to hear from you.
If you experience any difficulty accessing or navigating our website, or if you feel that we are not meeting your accessibility needs, please contact us at webmaster@remo.com with "Accessibility" in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. Please also specify the web page and nature of the issue in your email.
We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days.